Question 1

How long does shipping take?

Accepted Answer

Shipping options and delivery estimates are shown at checkout based on your address. We pack every order with care and send it on its way as quickly as we can.

Question 2

What if my filter arrives damaged or defective?

Accepted Answer

Contact us with your order number and photos of the issue. We read every message and will work with you to make it right — repair, replacement, or refund.

Question 3

Will a 77mm filter fit my 67mm lens?

Accepted Answer

No — filters must match your lens thread size exactly. You can use a 67→77mm step-up ring if you want to use a larger filter on a smaller lens. Check the front of your lens or your lens manual for the correct thread size.

Question 4

Can I return a filter if I don't like it?

Accepted Answer

Reach out with your order number and we will walk you through the options. You can find all the ways to contact us on the contact page.

Question 5

Do your filters introduce any color cast?

Accepted Answer

XT filters use multi-layer coatings designed to minimize color shift. If you notice any cast in real shooting, you can return the filter within 14 days of delivery.

Question 6

Can I change or cancel my order after placing it?

Accepted Answer

Contact us as soon as possible with your order number. If your order has not shipped yet, we will do our best to change or cancel it.

Question 7

How do I clean my filters without damaging the coating?

Accepted Answer

Use a blower or soft brush first, then a clean microfiber lens cloth. For smudges, breathe lightly on the glass or use a small amount of lens cleaning solution on the cloth — never pour liquid directly on the filter.

Questions, answered.

Pick a category

The questions we hear daily.

Talk to a real photographer on our team.

Questions, answered.

Pick a category

The questions we hear daily.

SHIPPINGHow long does shipping take?

SUPPORTWhat if my filter arrives damaged or defective?

COMPATIBILITYWill a 77mm filter fit my 67mm lens?

RETURNSCan I return a filter if I don't like it?

COLOR CASTDo your filters introduce any color cast?

ORDERSCan I change or cancel my order after placing it?

CAREHow do I clean my filters without damaging the coating?

Talk to a real photographer on our team.